We always welcome inquiries from psychologists interested in joining our group
Admin & Intake Staff Wanted (WFH)
Melbourne Psychology & Counselling (MPC) is an established private practice operating from Coburg. MPC is home to 14 psychologists who provide psychological treatment and counselling for children, adolescents, and adults. MPC prides itself on providing high quality psychological treatment and an exceptional intake process for new patients.
We are currently looking for a warm, reliable and mature administrative/intake staff member to join our admin and intake team. You will be responsible for completing administrative tasks, communicating with and assisting our patients and psychologists, consultation with our external reception service, and personally conducting intake interviews with new patients. You will initially be working closely with our other intake/admin staff, with flexible working from home arrangements (upon agreement). The role also works closely with the two Directors of the Service.
We offer above award remuneration, a professional and supportive environment, and opportunities to participate in all MPC team and professional development activities. The position will commence as a casual role and can transition to permanent part-time employment after 6-months. Paid training in MPC procedures and intake interviews is provided in the first month of work.
This role is ideally suited to a person who has excellent organisational and interpersonal skills. Experience with risk screening/assessment/triage (e.g. through placements or phone counselling, primary health, or social work) is an advantage. The right candidate will have a professional approach to their work, attention to detail and an interest in ongoing learning.
Excellent organisational, administrative and time management skills, including the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines.
Excellent ability to follow established procedures, and ability to provide suggestions for reviewing procedures where required
Exceptional interpersonal skills, with the ability to work with a diverse range of people.
Highly developed verbal and written communication skills.
Excellent proficiency in use of Microsoft Office (Word, Excel) and Gmail Suite (Gmail, Google Drive, Google Docs)
High level of professionalism, confidentiality, and discretion.
Capacity to work from home (private room, fast internet, computer)
VALUED ADDITIONAL ATTRIBUTES
Proven ability to triage new clients (including risk screening) to determine suitability for private practice, treatment needs, and assist clients to access appropriate services.
Experience or training in counselling, social work, psychology or mental health, and experience interacting with clients.
Demonstrated experience working in administrative/practice management/reception roles within a similar environment.
Familiarity with the Medicare system and private practice psychology services.
Familiarity with PracSuite management software, or proven ability to master new IT platforms.
For more detailed information about the role, please read the position description. For further questions please call Dr Claire Ahern or Dr Christine Raab on (03) 9005 1769. Application letters and CVs are due by July 13th and can be addressed to email@example.com. We are looking to interview potential candidates in mid July, but may appoint exceptional applicants before this date.
Join friendly & established private practice in Melbourne's Northern suburbs.
Melbourne Psychology & Counselling (MPC), is located in Melbourne’s northern suburbs (Brunswick, Coburg & Thornbury). We are home to a group of 14 independent psychologists who work with adolescents and adults.
MPC provides a warm, friendly, ethical, and professional environment for clients and psychologists. We seek to provide high quality psychological treatment to our local community. Hence we undertake research on the outcomes of our work, learn from each other through peer support and prioritise ongoing skills growth through professional development.
To maintain our positive, mutually supportive environment, we are interested in psychologists joining our group for the longer term.
REFERRALS & PRESENTING ISSUES
MPC has a reliable referral stream from a range of GPs, psychiatrists, local community and services in the Northern suburbs. Psychologists working from MPC have the opportunity to work with a broad range of people and presenting problems. Diaries and client loads can be filled quickly.
MPC provides comfortable consulting rooms, a shared resource library and a range of administrative and clinical support services allowing psychologists to fully focus on their clinical work. Psychologists are supported by two highly engaged Directors (both clinical psychologists that see clients at MPC), an intake manager (psychologist who sees clients at MPC) that coordinates triage of new clients, and a reception team. We provide high quality administration, practice management software, marketing and reliable referrals. Our robust intake triage service ensures that new clients are motivated for therapy, leading to greater client retention. We have a mentorship program, provided by the directors, for early career psychologists, or psychologists new to private practice. MPC also provides opportunities for professional development, and peer supervision led by an experienced clinical psychologist independent of MPC.
Psychologists at MPC enjoy working with a range of interests and practice from a variety of modalities. While some have been in private practice for more than 10 years, others are early career clinicians completing their registrar program. We all value collegiality, learning and collaboration.
Peer support is available from each other on site, and the team attends regular professional development and social events. We undertake an annual review of our services and team welfare. Overwhelmingly psychologists tell us that they feel supported and enjoy the team environment at MPC. To see testimonials from psychologists working at MPC about their experience, please take a look at
To see testimonials from psychologists working at MPC about their experience, please take a look at the bottom of this webpage.
You would be working from MPC rooms as an independent psychologist with full autonomy over your clinical approach, hours worked, and preferred client presentations/therapeutic modalities. If you are an early career psychologist you are eligible for mentoring with one of the Director’s (both registered supervisors with long standing experience in private practice).
EARLY CAREER PSYCHOLOGISTS
MPC is committed to offer additional support to early career psychologists as they transition into private practice. We provide regular individual mentoring/supervision with one of the Directors (both Clinical Psychologists & board-registered supervisors). We also employ a highly experienced external supervisor who runs a monthly group supervision program for early career psychologists at MPC.
MPC is committed to providing a safe workplace for clinicians, staff and clients. We have developed a COVID Safe Plan which is regularly updated to comply with all Victorian Government health requirements. Your initial work with MPC will likely consist of primarily telehealth sessions with later transition to face to face sessions with clients. Consulting rooms are fully set up to support onsite telehealth provision, or you may prefer to work from home. We are not at present consulting from our rooms that are co-located with GP clinics .
To complement the skills of the group, we are looking for psychologists who possess the following skills & attributes
Fully registered with AHPRA and current professional indemnity insurance.
Eligible for Medicare rebates under the Better Access Scheme.
Experience working with clients in private practice, community agency or public mental health.
Demonstrated experience managing varied client load with a variety of presenting issues.
Proven ability to produce timely and high quality correspondence to referrers.
Demonstrated interest in ongoing professional development and growth.
VALUED ADDITIONAL ATTRIBUTES
Current ABN registration number
Available for some after-hours or weekend work.
Demonstrated experience or interest in working with trauma related difficulties and/or obsessive-compulsive & related disorders, and/or
Demonstrated experience or interest in working with children & adolescents, and their families, and/or
Demonstrated experience or interest in working with LGBTIQ+ clients and their families, and/or
Demonstrated experience or interest in working with couples.
Please send a cover letter outlining your interest in joining the team, as well as CV to firstname.lastname@example.org.
For any inquiries prior to application please contact: Dr Christine Raab or Dr Claire Ahern, Directors, Melbourne Psychology & Counselling on (03) 9005 1769.
Testimonials from Psychologists who work at MPC
"I cannot speak highly enough about working at Melbourne Psychology and Counselling!
I've been here since beginning the Registrar phase of my Clinical Psychology training, right through to successful endorsement and beyond. And I also obtain ongoing formal supervision from the team.
What stands out the most to me is the superb balance that both Chris and Claire are able to achieve between an environment that feels warm, easy, approachable and relaxed yet simultaneously ethical, robust and accountable.
The systems of support (practical, professional and emotional) are in place behind the scenes which allows me to do the work I love in a sustainable way. There is also an effortless collegiality that's present between us all which makes it so enjoyable as a workplace.
I feel very lucky to have landed here."
- Dr Rony Duncan, Clinical Psychologist
"I found MPC to be an exceptionally welcoming, vibrant, and inclusive place to work.
Claire and Chris are highly experienced and knowledgeable practitioners who are extremely
supportive and responsive in their role as clinic directors, and lovely people as well - I would
recommend them both in a heartbeat in any one of those categories! They have built a warm, thoughtful and collaborative workplace culture where the sharing of ideas, training and development opportunities, and practice improvements, are all valued.
Many of my clients have told me they feel comfortable at the clinic and comment on the friendly atmosphere. I’m sad to no longer be working at MPC, which is why I was delighted to be asked to provide group supervision to the MPC Early Career Psychologists."
- Dr Jennifer Preston, Clinical Psychologist
"I have been working for MPC for the past three years. Simply put, it is the best group private practice I have worked for (I have previously worked at 4 other group practices).
Claire and Chris do a great job of allowing autonomy while also providing support as and when needed. And they actively elicit feedback from the team and then implement it.
The culture among the team is inclusive, collegial and fun. I have never had a problem with getting enough referrals and I have found that the thoroughness of the intake process has led to lower no-show rates and more of my ideal clients than other practices I have worked at."
- Dr Jamie Barnier, Clinical Psychologist
"As a psychologist working in private practice for over ten years, I have experienced a range of different workplace environments and setups.
I can easily say that MCPS has been the most supportive, nurturing and positive practice environment to work in. The directors are warm, approachable, knowledgeable and highly dedicated to the team.
They welcome feedback to enhance the clinic’s practices and are hands-on in making improvements to the work practice environment. Private practice settings can live or die based upon their effective administration and communication and this is a core strength of MCPS.
Time is dedicated to assess each client’s needs before appointments are made to ensure the best fit is achieved for client and psychologist.
As a busy and in high-demand practice, MCPS has a fun, friendly and inclusive team culture and values providing opportunities for professional development, team meetings and social activities/ gatherings."
- Leigh Parkin, Clinical Psychology Registrar
"I’ve been a registered psychologist since 2009 and have worked in a number of private and public services since then.
I’ve worked as an Independent Contractor with Melbourne Psychology and Counselling since 2017 and highly recommend their management services. It’s not difficult to find a somewhere to be a private practitioner, but it’s rare to find somewhere that operates ethically, provides a supportive team environment and has solid processes for both clients and practitioners.
The Directors are excellent practitioners in their own right, ethical, smart, kind and warm humans and somehow manage to balance the needs of all parties in their business model.
Having worked in environments where I haven’t had control of my diary, I now have full control and feel no pressure around how to run my case load. They are accurate and timely with financial matters. The intake service provided is excellent, I work with the clients that suit my skill-base and feel totally confident about their ability to match client with practitioner.
I feel so fortunate to be part of this fabulous and skilled team."
- Margie Fry, Counselling Psychologist
"Melbourne Psychology and Counselling is a fantastic place to work.
Chris and Claire promote flexibility to allow individuals to work their own way and they are super responsive when you do have a question.
There's also a great team atmosphere where everyone feels supported, nurtured and included. I had always been advised to keep one foot in the public system but I have found the experience here so good that I gave up a salaried position to work here full time."
- Dr Richard Davies, Clinical Psychologist